Help centre

How can we help? Browse help by topic or take a look at our FAQs.

My Order

Want to know what happens after you order? Here, you'll find everything from processing and tracking to delivery details, so you know what to expect every step of the way.

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Delivery

At Waltons, we offer free delivery on all our garden buildings to most UK postcodes. Explore our frequently asked questions to learn more.

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Installation

Daunted by the prospect of installing your new shed or garden building yourself? Why not save yourself the hassle and have our team do it for you?

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Finance

We offer flexible finance options to help you spread the cost and bring your garden project to life, whatever your budget.

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Returns

If you're not completely satisfied with your product, you can return it within 14 days of delivery for a refund.

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Buying guides

Our expertly crafted guides cover key considerations like materials, sizes, cladding, and planning. With clear comparisons and expert tips, we’ll help you choose the ideal structure for your space, lifestyle, and budget.

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Maintenance guides

Whether you're a seasoned DIYer or just starting out, Waltons’ How‑To Guides simplify complex tasks. From laying shed bases to adding power, each guide offers step-by-step help with clear instructions, visuals, and expert tips.

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Ready painted service

Protect your garden building from the elements with Waltons’ professional painting service. Our factory-applied, long-lasting paint provides a durable finish and up to three years of maintenance-free protection.

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Our guarantees

We stand by the quality of our garden buildings. That’s why we offer guarantees you can rely on. Click the link below to learn more about the range of guarantees we provide and how they help protect your purchase.

Our guarantees

Get support

Contact us

Questions about a product or order?

websales@waltons.co.uk

Call us

Call us 5 days a week:
Monday – Friday
8:30am to 5:00pm

+44 (0)1636 821 135

Find us

Old Great North Road,
Sutton-on-Trent,
Newark,
Nottinghamshire
NG23 6QN

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